Terms of service

Terms of Service – By Banan

Last updated: April 2026

Welcome to By Banan! By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. General These Terms of Service apply to all customers and visitors of By Banan, operated via Shopify. By using our store, you confirm that you are at least 18 years of age or have parental consent to make a purchase.

2. Digital Products All products sold by By Banan are digital downloads (PDF files). Please note:

  • All files are available in English only
  • Upon purchase, you will receive instant access to your downloadable files
  • It is your responsibility to ensure your device supports PDF files before purchasing

3. No Refund Policy Due to the nature of digital products:

  • All sales are final
  • We do not offer refunds or exchanges once a file has been downloaded or accessed
  • If you experience a technical issue with your file, please contact us at Support@bybanan.com and we will do our best to assist you

4. Intellectual Property All content sold at By Banan is the exclusive property of By Banan. By purchasing our products, you agree that:

  • Files are for personal use only
  • You may not resell, reproduce, distribute, or share our digital products in any form
  • Unauthorized use of our content is strictly prohibited and may result in legal action

5. Limitation of Liability By Banan provides digital guides for informational purposes only. We are not responsible for:

  • Any outcomes resulting from the use or misuse of our guides
  • Technical issues caused by third-party platforms or devices
  • Any indirect or consequential damages arising from the use of our products

6. Order Issues If you have not received your file after purchase, please:

  1. Check your spam/junk folder
  2. Contact us at Support@bybanan.com with your order number

We will respond within 2–3 business days

7. Changes to Terms By Banan reserves the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our store means acceptance of the revised terms.

8. Contact Us For any questions or concerns regarding these terms, please contact us at: 📧 Support@bybanan.com