Privacy policy
Privacy Policy – By Banan
Last updated: April 2026
At By Banan, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our store at Shopify.
1. Information We Collect When you place an order or interact with our store, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through Shopify — we do not store card details)
2. How We Use Your Information We use your information to:
- Process and fulfill your orders
- Send order confirmations and updates
- Respond to your questions and support requests
- Improve our products and customer experience
3. Sharing Your Information We do not sell or share your personal data with third parties, except:
- Shopify (our store platform)
- Payment processors for secure transactions
- Shipping carriers to deliver your orders
4. Digital Products Since By Banan sells digital products, please note:
- All sales are final — no refunds after download
- Files are for personal use only and may not be resold or redistributed
5. Data Security We take reasonable measures to protect your information. All transactions are secured through Shopify's encrypted platform.
6. Your Rights You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of any marketing emails at any time
7. Contact Us For any privacy-related questions, please reach out to us at: 📧 Support@bybanan.com